Why should I hire a pet sitter?
You may be wondering why you should hire a pet sitter rather board your pet or impose on a neighbor to watch your pet. Hiring a professional pet sitter offers many advantages, both for your pet and for you.
ADVANTAGES FOR YOUR PET:
-Reduced stress: Your pet stays where it feels most comfortable and secure—at home. With familiar sights, sounds, smells, and routines, your pet can relax and follow its regular schedule.
-No “travel trauma”
-Minimal exposure to the illnesses of other animals.
-Personal attention: Your pet will be pampered by a reliable professional using the games, play, walks, brushing, and instructions you specify.
ADVANTAGES FOR YOU:
-No more imposing on neighbors or family members who may not have the experience or reliability of a professional pet sitter.
-No worrying about transporting your pet while you are busy with work or travel planning.
-Security: Your pet sitter will use proven crime deterrence techniques to give your home a lived in, protected look at no extra charge.
-Special Services: Your service includes watering plants, retrieving mail, taking out garbage, and more.
-Affordability: All your pets stay together for one low per visit (not per pet) rate.
-Peace of Mind: While you are away you can feel confident that your pet is in capable, caring hands.
Contact me at 843-621-3115 before you need my services so I can explain my procedure and answer any of your questions. I then recommend that you contact me as soon as you know you need pet care to ensure your reservation. I will then contact you to set up a free Initial Consultation to meet you and your pets.
Are you ever available for times other than when I go on vacation?
Absolutely, I provide services such as walking your dog or checking on an old or ill pet while you're at work, taking your pets to grooming and veterinary appointments.
What goes on at the Initial Consultation?
You and your pets will meet me and I will get to meet you. We then discuss the pet and house care services needed and the service period desired, complete the Service Agreement, the Pet Owner Profile, the Pet Profile and the Veterinarian Release form, and then I will obtain and test two house keys and obtain 100% of the fees.
Do I have to have another appointment and fill out another service agreement every time I leave town?
No. Once your service agreement is on file, a quick call to Tails Around Town is all you need to book service.
Do you take "last-minute" reservations?
Yes, ONLY, if you are a current Client, and I already have your key, a completed original set of Tails Around Town forms (Service Agreement, Pet Owner Profile, Pet Profile and Veterinarian Release) and a completed Service Request(can be done over the phone). I will make every effort to accommodate you if time permits. I will make every effort to accommodate last minute NEW clients, depending on the time and resources available. Additional Charges May Be Applied.
Are there extra costs for services performed on a holiday?
I consider the following to be my major annual holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, Christmas Eve Day, and New Years Eve. There is a $3.00 surcharge plus the standard charge for the service being provided on these dates.
What do you do with my key if it is on file?
Your security is important to me, I want to make sure that in case of a break in, you will be protected, that is why I have a special system of coding your keys, your name and address are never with your key and they are locked up when not in use.
Is it OK for my neighbor or relative to check-in also on my pets while I am away?
If other people are allowed access to the house, then Tails Around Town Pet Sitting cannot be held responsible for insuring the security of the premises, since another person might forget to lock the door or accidentally let the pet through the door.
Can we contact you while we are away? Or will you contact us?
As part of my service I provide my clients with e-mails or voice mail. Just let me know how often. After all, I am here to serve you and give you peace of mind when you are away from home.
What to do when you are delayed?
Please call as soon as you know that you will be delayed, so that I can make arrangements to continue caring for your pets until you return. You will be billed for additional service visits. If the pet food supplies run out, I will purchase additional pet food. You will be billed for the cost of the food plus a service fee.
What will you do if my pet becomes ill while I am away?
If I suspect that something is wrong with your pet, I will call you at the emergency phone numbers I have on file for you. I will describe the situation with your pet. If you believe the veterinarian should see your pet, I will transport your pet to the veterinarian's office for examination and treatment. In the event I cannot reach you, I will decide if your pet should be seen by the veterinarian. If necessary, I will take your pet for treatment. You will be billed for any extra time I spend for these services.
What do you do in case of an emergency?
It depends on the type of emergency. If something was to happen to me, I will have a backup sitter that can take over. If an emergency occurs with your pets, I will first contact your vet and transport them if necessary. You will then be contacted about the situation. If there is an emergency with your home, I will call you, your emergency contact and the appropriate authorities and/or a preferred repair service.
My pet has been aggressive in the past-can it still be a client?
For aggressive pets, I will interview you and your pet, in person, to determine if there is a good fit between your pet and my services. If additional visits are needed to socialize your pet with me, then you will need to be present at all visits and pay the normal service fee until socialized. If at any time I or you as the owner, feel that it is unsafe to perform a service, I will reserve the right to discontinue service without notice.
Do you administer medication to pets?
Yes, I will administer medication pills, drops and/or injections with a vet's written approval and directions. However, I will not administer medication to any animal that poses a danger to me.